spin123 Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and spin123 ("Platform", "we"). These Terms govern your use of the spin123 website, all services, games and features offered through this platform.

By accessing, registering or using any spin123 services, you expressly agree to be bound by these Terms, our Privacy Policy, and all additional guidelines published from time to time. If you do not agree with any part of these Terms, you are required to stop using the platform immediately.

spin123 operates under an international licence and complies with all applicable regulatory requirements. This platform is designed specifically for adult players who engage in betting voluntarily for entertainment purposes.

To register and use spin123 services, you must meet the following eligibility requirements:

• Be at least 21 years old on the date of registration.
• Register in your own name using information that is true, accurate and current.
• Not be on the self-exclusion list of any gambling regulatory body.
• Not be located in a jurisdiction where online gambling is prohibited.
• Have the legal capacity to enter into a binding contract.

Each player is only allowed to hold one (1) active account. Holding multiple accounts is strictly prohibited and may result in the closure of all related accounts, including the forfeiture of all associated balances and bonuses.

spin123 reserves the right to request identity verification documents at any time, including a copy of your identification card (MyKad), proof of address or other documents deemed necessary. Failure to provide the requested documents within the specified period may result in the account being suspended or closed.

A spin123 account is for the personal use of the account holder only. Players are not permitted to transfer, sell, rent or allow any other party to use their account.

You are fully responsible for:

• Keeping your account username and password confidential.
• Ensuring no other party accesses your account without authorisation.
• Notifying the spin123 support team immediately if you suspect any unauthorised access.
• Ensuring all registered information is accurate and updated whenever any changes occur.

spin123 is not liable for any losses arising from unauthorised use of an account by a third party, unless such losses were directly caused by our own negligence.

spin123 supports the following payment methods for deposits and withdrawals:

• Touch 'n Go eWallet
• DuitNow
• Online banking via FPX
• ShopeePay
• Cryptocurrency — USDT, BTC and ETH

Minimum deposit is RM10 for all payment methods. Minimum withdrawal is RM50. Withdrawal requests that meet all requirements are usually processed within 15 minutes to 2 hours.

All funds deposited into a spin123 account must originate from a financial account registered in the player's own name. spin123 reserves the right to request proof of ownership of the payment method at any time for verification and financial fraud prevention purposes.

Withdrawal requests are subject to compliance checks and anti-money laundering procedures. spin123 reserves the right to hold a withdrawal while checks are carried out if there is any suspicious activity on the account in question.

spin123 offers various promotional offers from time to time, including a welcome bonus for new members. All bonuses and promotional offers are subject to specific terms and conditions stated at the time the offer is issued.

The spin123 welcome bonus is given as a 100% match on the first deposit up to RM300. This bonus is subject to a wagering requirement of 25 times the bonus amount before any winnings can be withdrawn.

Calculation examples:

• Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering requirement: RM100 × 25 = RM2,500
• Deposit RM800 → Bonus RM300 (maximum cap) → Balance RM1,100 → Wagering requirement: RM300 × 25 = RM7,500

General rules that apply to all bonuses:

• One bonus per player, per promotional period unless stated otherwise.
• Bonuses cannot be transferred or directly exchanged for cash.
• spin123 reserves the right to cancel any bonus obtained through fraudulent means or abuse.
• If there is a conflict between specific bonus terms and these general Terms, the specific bonus terms will take precedence for the matter in conflict.

All games available on the spin123 platform — including online slots, live casino, sports betting and instant games — have their own rules that players must follow. Detailed rules for each game are available within the respective game interface.

Players are responsible for understanding the rules and mechanics of each game before placing a bet. spin123 is not liable for any losses arising from a player's lack of understanding of the game rules.

spin123 is against all forms of fraud, collusion, use of automated software (bots) or any unauthorised method of gaining an unfair advantage in games. Such actions will result in immediate account closure and forfeiture of all winnings.

Game results produced by a random number generator (RNG) or live table are final. Disputes regarding game results may be submitted to the support team but are subject to the established review process.

spin123 is fully committed to responsible gambling practices. ⚖️ We believe gambling should remain an entertainment activity and should never become a source of financial or emotional problems for our players.

Responsible gambling tools available through the spin123 platform include:

• Deposit limit — set a daily, weekly or monthly limit on deposits to your account.
• Betting limit — restrict the total amount wagered within a set time period.
• Temporary break — suspend access to your account for a chosen period of time.
• Self-exclusion — permanently close your account for individuals who need more serious support.

If you or someone you know is experiencing problems related to gambling, we encourage you to contact the spin123 support team via live chat or email. Our team is trained to provide guidance and information on appropriate support services.

To the extent permitted by applicable law, spin123 is not liable for:

• Any indirect, consequential, special or punitive losses arising from the use of the platform.
• Platform interruptions or unavailability due to technical maintenance, system failures, or unforeseen events.
• Losses arising from the actions of third parties outside the reasonable control of spin123.
• Any financial decisions made by players based on information found on the platform.

The maximum liability of spin123 to any player under any circumstances shall not exceed the net deposit amount made by that player in the 12 months preceding the claim.

Players may request account closure at any time by contacting the spin123 support team. Before account closure is processed, all active wagering requirements and pending withdrawals will be settled first.

spin123 reserves the right to suspend or close any account without prior notice if:

• There is evidence of a breach of these Terms.
• The player provided false information during registration or verification.
• Fraudulent activity, money laundering, or other suspected illegal activity is detected.
• The player is found to be under 21 years of age.
• The account has been accessed by an unauthorised party.

In cases of account closure due to a breach of these Terms, spin123 reserves the right to forfeit all bonus balances and winnings obtained through the relevant activity. The original deposit balance (less any applicable financial commitments) will be returned based on a case-by-case assessment.

These Terms and Conditions and all relations between spin123 and its users are governed by the relevant international licensing laws that form the basis of this platform's operations.

Should any dispute arise regarding the use of the platform or these Terms, players are required to contact the spin123 support team first for resolution by mutual agreement. Our team will work to resolve the dispute within a reasonable time.

If a mutual resolution cannot be reached, the dispute will be referred to the dispute resolution body appointed by the relevant licensing authority, and the decision issued shall be final and binding on both parties.